TRAINED LOGISTICS STAFF, WITHOUT THE HEADCOUNT.
Bilingual virtual assistants who already speak the language of freight – TMS entries, carrier calls, quoting, tracking – on a month-to-month plan you can scale up or down as your volume moves.
WHO IT'S FOR - ONE VA PROGRAM, THREE WAYS TO USE IT.
FREIGHT BROKERS
Keep the phones covered and the TMS current without hiring another coordinator. From carrier sourcing and vetting, to load tracking, check calls and TMS/CRM data entry.
CARRIERS & FLEETS
Back-office support that runs alongside your drivers. Logistics services such as load board monitoring, broker outreach, follow-up calls, compliance and invoicing.
3PL & SUPPLY CHAIN
Extra hands on the recurring work that eats a manager's week. From vendor & carrier communications, to shipment updates, reporting and scheduling management.
VA's Perfectly Matched to Your Requirements. No long-term contracts or setup fees! Month-to-Month plans starting as low as $800 per logistics agent/month.
REAL LOGISTICS WORK, NOT GENERIC ADMIN.
CARRIER & BROKER CALLS
Outbound calls to source capacity or sell freight, daily.
TMS & CRM DATA ENTRY
Trained on the platforms you already use. Reporting of weekly volumes and performance summaries.
LOAD BOOKING
Rate confirmations, quotes, and load board management.
INVOICING & PAPERWORK
Rate cons, PODs, and invoices prepped and filed.
PLANS & PRICING
START SMALL. SCALE WHEN YOU'RE READY
EVERY PLAN IS MONTH-TO-MONTH, WITH NO SETUP FEE AND NO LONG-TERM CONTRACT. MOVE UP OR DOWN A TIER ANYTIME AS YOUR VOLUME CHANGES.
WHAT'S INCLUDED, NO MATTER WHICH PLAN YOU PICK
DEDICATED AGENTS
Your VA works only your account during their scheduled hours - not split across multiple clients.
LOGISTICS-TRAINED
Every assistant has real freight or dispatch experience before they ever touch your account.
U.S. BUSINESS HOURS
Coverage aligned to your time zone, Monday through Friday, with hours you set.
GETTING STARTED
FREE CONSULT
15 minutes on your workflow, tools, and busiest tasks.
MATCH & INTRO
We match a VA to your account and set up a kickoff call.
ACCESS & TRAINING
Your VA is set up in your TMS/CRM and shadow-trained on your process.
LIVE COVERAGE
Your VA starts working scheduled hours, with a daily and weekly check-in.
– QUESTIONS
Is there really no contract?
Correct – every plan is month-to-month. You can upgrade, downgrade, or cancel at the start of any billing cycle, with no early-termination fee.
What happens if I need more hours than the 40/week plan?
We can add a second VA or scope a custom plan for larger teams – talk to us on your free consult and we’ll quote it in writing.
Do I get the same VA every week?
Yes. Your assistant is dedicated to your account for their scheduled hours, so you’re not re-explaining your process to someone new each week.
What software do your VAs already know?
Our team has hands-on experience with common TMS, load boards, and CRM platforms used across brokerage and carrier operations, and we train further on whatever you use in your first weeks together.
Can my VA make outbound sales or carrier calls?
Yes – outbound calling for carrier sourcing, broker outreach, or freight sales is one of the most common tasks across all four plans.
Do you have Spanish Speaking Agents on your team?
Yes. We do offer Spanish and English Services to our customers. Hablamos tu idioma!
About Us
MTD provides customized, innovative and cost-effective transportations and supply chain solutions for a long list of global clients.
CONTACT US
EMAIL:
mtdsales@mytruckdispatchusa.com
PHONE:
+1 (470) 253-9460
Mon – Fri: 8am – 8pm EST
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